Comments on: Food allergies and cruises

By: Henry

Henry — Sun, 24 Apr 2011 16:59:29 +0000

DON’T TRY Regent Seven Seas based on my experience. I told them of our food allergy and the cruise agent said they can accommodate our needs and there shouldn’t be a problem. We booked the cruise in March, 2011 and paid the fees in full. All worked well until we filled out the dietary restriction form to indicate the food allergy. Then the cruise agent and the Sales folks called me to convince me to cancel our booking. We refused but they deliberately deleted our booking on their system. They said they would refund the whole fees but I have to work with the credit card company to dispute the fees in order to get full refund. So if you have food allergy, think twice before you go with Regent and remember to get everything in writing.

By: Suze

Suze — Sun, 08 Aug 2010 02:00:20 +0000

We went on a Royal Carribean cruise recently and although the cruise experience itself was fantastic, I was extremely disappointed with their ability to accommodate a peanut allergy. The staff was simply not trained to handle the situation. Even the head waiter in the main dining room was misinformed on the basics of food allergies. Very frustrating because we were assured in advance by the cruise line that they were food allergy-savvy.

By: Carly

Carly — Mon, 26 Jul 2010 16:44:05 +0000

I recently went on a Southern Carribean cruise with Royal Carribean. Despite my best efforts of notifying the staff and personell, I had a reaction everytime we ate in the dining room, due to cross contamination. In my experience, as long as I didn’t eat in the main dining room, I was able to eat the food I had brought, as well as in the diner. It was frustrating not to be able to go to the formal nights, etc. Thanks for all of your comments – - next time I may have to try Disney!!